Any time you feel insecure in MMTS train or Station, please press HELP button to send EMERGENCY SMS to RPF.Ex- Female Feeling uncomfortable/insecure,Fighting inside the train,Stolen luggage etc.
182 - for any security concern and talk to security staff.
WhatsApp for reporting any suspicious object, person images, video.
Help - for immediate security help while travelling in MMTS train.
- By pressing Help button, 1 SMS containing your traveling location and direction will be sent to RPF/Home guards of upcoming stations. Security staff of upcoming stations will come to your coach position in your category.
- If your problem is not solved then after 8 minutes your location will update again or else if resolved, then you will be receiving a resolved SMS from us.
- Providing category and coach position by you will be more helpful for security staff to reach you.
- No need of internet or GPS to locate you
- Provides your travelling direction also for quicker response.
Step 1. Press Help button.
- Providing coach position will help the RPF to reach you.[Optional]
- Train No. and coach (In case the passenger feeds the details in the Mobile App)
- Coach position
- Train direction
- Location of the train
- Next station (approximate time of arrival)
- Passenger name (If fed by the passenger)
- Passenger phone number
Step 4. Station's RPF team and train's RPF person will rescue you.