RISSTA
Railway Interactive Security Solution for Traveler's Assistance

When to use

Any time you feel insecure in MMTS train or Station, please press HELP button to send EMERGENCY SMS to RPF.Ex- Female Feeling uncomfortable/insecure,Fighting inside the train,Stolen luggage etc.

RISSTA App Facilities

182 - for any security concern and talk to security staff.

WhatsApp for reporting any suspicious object, person images, video.

Help - for immediate security help while travelling in MMTS train.

How it works?
  • By pressing Help button, 1 SMS containing your traveling location and direction will be sent to RPF/Home guards of upcoming stations. Security staff of upcoming stations will come to your coach position in your category.
  • If your problem is not solved then after 8 minutes your location will update again or else if resolved, then you will be receiving a resolved SMS from us.
  • Providing category and coach position by you will be more helpful for security staff to reach you.
What's unique?
  • No need of internet or GPS to locate you
  • Provides your travelling direction also for quicker response.
System's flow

Step 1. Press Help button. Help button

  • Providing coach position will help the RPF to reach you.[Optional]
    coach position
Step 2. RPF Control receives your complain and details as follow.
  • Train No. and coach (In case the passenger feeds the details in the Mobile App)
  • Coach position
  • Train direction
  • Location of the train
  • Next station (approximate time of arrival)
  • Passenger name (If fed by the passenger)
  • Passenger phone number
Step 3. RPF Control alert your train and up comming station RPF.
Step 4. Station's RPF team and train's RPF person will rescue you.